We have mentioned the cancellation and refund policy of Tripeticket. So, please go through with it to clear all doubts.

• Remember, flight booking service fees are not refundable after 24 hours of the reservation period.
• Travellers who want to cancel their trip beyond 24 hours are subject to the rules of the corresponding airline, and a cancellation fee must be paid by them.
• Passengers can cancel their airline Tickets within 24 hours of their reservations for a fee; it must be via a given toll-free number of the company.
• If there is a no-show situation, the flight ticket is non-refundable, and the whole flight ticket cost is forfeited by the airline. We request that our passengers inform us a minimum of 4 hours before the flight departure to avoid no-shows.
• After purchasing an airline ticket, passengers can not modify passenger names according to the airline name change policy. If you want to make any changes to the itinerary, it is restricted and subject to the rules of the related airline. So, please read the airline’s policy as well.
• Purchasing any low-cost airline flight tickets within 7 days (168 hours) of flight departure date after the time of purchase is non-refundable.

We want to inform our travellers that in any case of hotel bookings and rental car bookings,

The paid amount is non-refundable. But travellers can ask for a refund for service fees applied for making hotel bookings and rental car bookings.

We accept all kinds of cancellations (airline tickets, hotel bookings, and rental cars) over the phone only. We will only accept refund requests if the below-mentioned conditions are met:

• If passengers have submitted a request for cancellation and refund of their booking with us, we will refund it as long as the fare regulations permit cancellation and refunds.
• If you are not a “no show,” “No show” means a situation in which a passenger at the time of boarding the flight is not present at the airport and provides no information regarding the same to the airline. In most scenarios, a “no show” booking is ineligible for any waiver from the supplier with regard to refund processing.
• Any changes to the itinerary, such as altering travel dates or destinations, may result in additional fees. Travellers will be notified of these charges before confirming changes.
• We are able to conduct the necessary cancellation and refund while securing waivers from vendors. It might not always be feasible for us to do so, though.
• We do not provide any specific time frame in which we may process the requested refund. Every refund request is processed using a rigorous sequential format.
• After requesting the cancellation process from our customer service agent, you will receive an email notification from our end showing that the refund request has been received and we will start working on it.
• However, receiving a refund request confirmation notification does not make sure that you are eligible for a refund. It is an acknowledgment that indicates that we have received your email and provides you with a tracking number to track your case in the future.
• Once we receive your request for cancellation and refund of your booking with us, we will contact the service providers, such as airlines, hotels, and rental car companies, regarding your concern. If it is eligible for a refund, the decision of the supplier will be final, and we will inform you about it as soon as possible.
• Eligibility for a refund will depend on the fare type and the airline’s cancellation policy. Some fares may be non-refundable. In cases where travellers are eligible for a refund, it will be based on the airline’s refund policy.
• Our flight booking service fees (original booking) are not refundable. Please be aware that whether or not we receive the requested returns is entirely up to the suppliers’ choice.
• We have been informed that we are not service providers and act like a bridge between service providers and customers. So. Consider that refunds are possible if airline or supplier rules allow for such refunds; in the end, it is the service provider’s decision.
• After a refund is approved by the service provider, it can take up to 60–90 days, from receiving your request to receiving credit or the amount on your statement. Kindly check with your bank, because sometimes banks take time to reflect the amount.
• Refunds will be processed according to the specific airline’s terms and conditions. The travel agency will act as an intermediary in facilitating the refund process.
• The initial payment was made via credit card; the refund will be credited back to the same card, and if customers have paid in cash, a check will be issued to their physical address.
• Tripeticket may impose a post-ticketing service fee in addition to the refund costs assessed by the airlines and other suppliers, if and when applicable.
• In the event that a flight is cancelled due to an error made by the airline or travel agency, travellers may be entitled to a full refund, including service fees. The travel agency will assist in resolving such cases promptly.
• Travellers should take note that every refund fee charged is on a per passenger, per ticket basis, and the refund fee is applicable after the refund is approved by the service providers.
• We will reimburse you for the post-ticketing service expenses we charged in the event that the provider rejects the refund request. Our booking costs for the first travel reservation or booking, however, are not affected by this.

Please contact our customer service staff if you have any questions or would like to make changes. They will assist you in finding the best solution and review the individual airlines’ ticket policies to ensure that everything is understood.