Personal Information

How We May Collect Personal Information:

• We collect personal information through the following methods:
• Information provided by you during the booking process, such as your name, contact details, and payment information.
• User account registration on our website.
• Contact information you provide when contacting our customer support.
• Information we collect when you interact with us, such as surveys or feedback.

How We May Use Personal Information:

We use personal information for the following purposes:

• Booking and managing travel services you request.
• Communication related to your travel bookings and inquiries.
• Personalizing your travel experiences and providing recommendations.
• Sending marketing communications with your consent.
• Complying with legal obligations and ensuring the safety and security of our services.

How Personal Information May Be Disclosed:

Your personal information may be disclosed to the following:

• Travel partners (e.g., airlines, hotels) to facilitate your bookings.
• Service providers who help us deliver our services.
• Legal authorities when required by law.
• We will not sell or rent your personal information to third parties.

Analytics/Advertising Data

How We May Collect Analytics/Advertising Data:

• We collect analytics and advertising data through the following means:
• Cookies and similar technologies when you visit our website.
• Information about your device, browser, and interaction with our website.
• Data from third-party advertising and analytics services we use.

How We May Use Analytics/Advertising Data:

We use analytics and advertising data for the following purposes:

• Improving our website’s functionality and user experience.
• Analyzing user behavior to enhance our services and offerings.
• Delivering targeted advertising and promotional content.

How Analytics/Advertising Data May Be Disclosed:

We may share analytics/advertising data with the following:

• Third-party analytics and advertising services to help us analyze and improve our website.
• Our advertising partners deliver targeted advertisements.
• These partners are contractually obligated to protect your data and use it only for the purposes specified.

Third-Party Services

Integration of Third-Party Services:

We may integrate third-party services, applications, or platforms into our website to enhance your travel booking and browsing experience. These third-party services may have their own privacy policies that govern the collection, use, and disclosure of your information. Please review their policies as well.

Social Media and Sharing Features:

Our website may include social media features or sharing buttons that allow you to share content on platforms such as Facebook, Twitter, or Instagram. These features may collect your IP address and the page you are visiting on our website and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by third parties or directly on our website.

Links to External Websites:

Our website may contain links to external websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over the content and practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

Advertising and Analytics Services:

We may use third-party advertising and analytics services to help us understand and improve our website, as well as to deliver personalized advertising content. These services may collect and use data about your online activities over time and across different websites. Please review their privacy policies to understand their data collection and processing practices.

Your Choices:

You have the option to control how third-party services interact with your data. This may include adjusting your browser settings to block cookies or adjusting your privacy settings on external services and platforms. However, please note that blocking or disabling certain features may affect your experience on our website.

How Third-Party Services May Collect and Use Information:

We do not have direct control over how third-party services collect and use your information. It is advisable to review the privacy policies of these services to understand their practices fully.

Advertising

Advertising Data Collection:

We and our third-party advertising partners may collect certain data to deliver personalized advertising content to you. This data includes, but is not limited to:

• Your device and browser information.
• Your location, which may be determined through your IP address or mobile device’s GPS.
• Your browsing history on our website, including the pages you’ve visited.
• Your interactions with our ads and content, such as clicks and views.
• Demographic and interesting information, if available.

Advertising Data Usage:

We use advertising data for the following purposes:

• To deliver targeted and relevant advertisements to you.
• To measure the effectiveness of our advertising campaigns.
• To improve our website and user experience.
• To help us make informed decisions regarding advertising strategies.

Third-Party Advertising Partners:

We work with third-party advertising partners to manage and display ads on our website. These partners may use their own tracking technologies and collect data for advertising purposes. We do not control their data collection and usage practices, and they may have their own privacy policies governing the handling of your data.

Opting Out of Personalized Advertising:

You have the option to opt out of personalized advertising. You can do this by adjusting your preferences on our website or by managing your ad settings on external platforms, such as the Digital Advertising Alliance’s AdChoices or the Network Advertising Initiative’s opt-out page.

Cookies and Advertising Technologies:

We and our advertising partners use cookies and similar technologies to collect advertising data. These technologies may store small data files on your device, such as cookies or web beacons. You can manage your cookie preferences by adjusting your browser settings.

Note on Effect of Opting Out:

Please note that opting out of personalized advertising does not mean you will no longer see ads. It means that the ads you see may be less relevant to your interests. Opting out may not apply to all advertisements, particularly non-targeted or context-based ads.

Cookies Policy for Tripeticket

Introduction

Welcome to Tripeticket (the “Website”). This Cookies Policy is designed to provide you with clear and comprehensive information about the use of cookies and similar technologies on our website. This policy helps you understand how we collect, use, and manage cookies while you browse and interact with Tripeticket. By continuing to use our website, you consent to the use of cookies as described in this Cookies Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They serve various purposes, including recognizing your device, improving your user experience, and remembering your preferences.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functioning of our website. They enable you to browse the website, access secure areas, and use essential features.

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us optimize our website and improve its performance.

Functional Cookies

Functional cookies enhance your experience by remembering your preferences, such as language and region settings. They also allow us to provide you with personalized features.

Advertising Cookies

We, or our third-party partners, may use advertising cookies to deliver targeted ads that are relevant to your interests. These cookies may track your online behavior to provide you with more personalized advertising content.

Analytics Cookies

These cookies help us understand how visitors interact with our website, providing information about which pages are most frequently visited and any issues users may encounter. We use this data to enhance our site’s usability.

How We Use Cookies

We use cookies for the following purposes:

• To improve the functionality and performance of our website.
• To personalize your experience by remembering your preferences.
• To analyze how visitors use our website and identify areas for improvement.
• To deliver relevant advertisements to you based on your interests.

Managing Cookies

You can control and manage cookies in your web browser settings. You can choose to accept or decline cookies. However, please note that some features of our website may not work properly without cookies.

Third-Party Cookies

We may allow third-party companies, such as advertising networks or social media platforms, to place cookies on our website. These cookies are subject to the respective third-party privacy policies.

Contact Us

If you have any questions or concerns regarding our Cookies Policy or the use of cookies on Tripeticket, please contact us.

Security

Data Security Measures

• We take data security seriously and have implemented reasonable measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:
• Secure socket layer (SSL) encryption to protect data transmitted between your browser and our website.
• Secure server infrastructure to store your data in a controlled and secure environment.
• Access controls and authentication mechanisms to restrict access to your data to authorized personnel only.
• Regular security assessments and audits to identify and address potential vulnerabilities.

User Responsibility

• While we are committed to ensuring the security of your data, it’s essential for you to take steps to protect your information. This includes:
• Keeping your login credentials, such as passwords, confidential.
• Logging out from your account when using shared or public devices.
• Ensuring that your devices are protected with up-to-date antivirus and anti-malware software.

Data Breach Response

In the event of a data breach that may compromise your information, we will follow applicable legal requirements and promptly notify you, as well as the appropriate authorities, about the breach. We will take immediate action to mitigate the breach and secure your data.

No Method is Completely Secure

While we strive to protect your data to the best of our ability, it’s essential to recognize that no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your information, and you should be aware of the inherent risks associated with online data sharing.

Passwords

If you have a user account on our website, it is your responsibility to keep your password secure. Do not share your password with anyone. If you suspect that your password has been compromised, please reset it immediately through the “Forgot Password” link on our website.

Opt-Out of Marketing Emails

Your Choices

You have the option to control the marketing communications you receive from us. If you no longer wish to receive marketing emails, you can opt out by following one of the methods below:

Opt-Out Process

You can adjust your email preferences by clicking the “Unsubscribe” link provided in the footer of our marketing emails. Follow the prompts to opt out of specific types of emails or all marketing communications.

You may also contact our customer support team at [contact email/phone] and request to be removed from our marketing email list. Please allow up to [processing time] for your request to be processed.

Impact of Opting Out

Please be aware that opting out of marketing emails does not affect important transactional or service-related communications. You may still receive emails related to your bookings, travel updates, and account-related notifications.

Re-Subscribing

If you change your mind and wish to receive marketing emails again, you can re-subscribe by updating your preferences through the methods mentioned in section 6.2.

Third-Party Marketing

Please note that if you have subscribed to marketing communications through a third-party platform, you may need to manage your preferences directly with that platform to opt out.

Access, Correction, and Deletion of Your Personal Information

Access to Your Personal Information

You have the right to access the personal information we hold about you. To request access, please contact us. We will make reasonable efforts to provide you with the requested information within a reasonable timeframe, subject to any legal or contractual restrictions.

Correcting Your Personal Information

If you believe that the personal information we hold about you is inaccurate, incomplete, or outdated, please contact us. We will take steps to correct, update, or amend your information as necessary.

Deleting Your Personal Information

You may request the deletion of your personal information from our records. To do so, please contact us. We will process your request in accordance with applicable laws, and unless there is a legitimate reason for retaining your data, we will delete it.

Data Retention Limitations

Please be aware that we may retain certain information for legal or operational purposes, as outlined in the Retention Period. Your request for deletion may not apply to data we are legally required to retain.

Verification of Identity

For security reasons, we may require you to verify your identity before processing access, correction, or deletion requests.

Your Rights

Depending on your jurisdiction, you may have additional rights related to your personal information, such as the right to data portability or the right to restrict processing. If you have questions about your rights or wish to exercise them, please contact us.

Retention Period

Data Retention Duration

• We retain your personal information for as long as it is necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period for different types of data is as follows:
• We retain your booking and travel-related information for as long as you are a registered user of our services and for a reasonable period after that to fulfill our contractual obligations and legal requirements.
• If you choose to opt out of marketing communications, we retain your contact information to ensure your preferences are honored unless you request deletion.
• We retain data related to website analytics for a reasonable period to analyze and improve our services. This data is typically aggregated and anonymized.
• We may retain personal information for a longer period when required to comply with legal obligations or protect our rights or safety.

Data Deletion

At the end of the retention period, or upon your request, we will take appropriate steps to delete or anonymize your personal information. This means that the data will no longer be associated with you personally and will only be used for statistical or analytical purposes.

Backup Copies

Please be aware that even after deletion, residual copies of your information may remain in our backup systems for a limited period before being overwritten or purged.

Right to Erasure

You have the right to request the deletion of your personal information from our records. To do so, please contact us using the methods provided in Section 8 (Contact Us). We will process your request in compliance with applicable laws.

Use of the Services by Minors

Age Restrictions

Our travel agency’s services are intended for use by individuals who are at least 18 years old. We do not knowingly collect personal information from individuals under this age. If you believe that we have inadvertently collected information from a minor, please contact us and we will take appropriate steps to delete the information.

Parental Consent

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us to request the removal of that information. We will make reasonable efforts to promptly address your request.

Responsibility

It is the responsibility of parents and guardians to supervise their minor children’s use of our services and ensure that they do not provide personal information without appropriate consent.

Legal Compliance

Our services comply with applicable laws and regulations related to the online privacy of children, such as the Children’s Online Privacy Protection Act (COPPA) in the United States. We do not knowingly collect personal information from minors in violation of these laws.

Important Notice to All Non-U.S. Residents

Data Processing Location

Please be aware that by using our services, your personal information may be processed in countries other than your own, including the United States. Your data may be subject to the laws of these countries, which may differ from the data protection laws in your own jurisdiction.

Consent to Transfer

By using our services, you consent to the transfer of your data to countries outside of your own, including the United States. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

International Data Protection Standards

While we operate in accordance with the data protection standards set forth in this Privacy Policy, we may not be subject to the same data protection regulations as those in your home country. However, we are committed to protecting your data and maintaining high standards of privacy and security.

Your Rights

If you are a resident of the European Economic Area (EEA) or other regions with data protection laws, you may have specific rights regarding your personal information. Please refer to Section 10 (Your Rights and Choices) for information on how to exercise these rights.

Questions and Concerns

If you have questions or concerns regarding the processing of your personal information as a non-U.S. resident, please contact us.

GDPR Notice

Data Controller

For purposes of the General Data Protection Regulation (GDPR), ABC is the data controller responsible for the processing of personal information.

Your Rights under GDPR

As a data subject under GDPR, you have specific rights concerning your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal information, subject to legal and operational limitations.
• Right to Restriction of Processing: You have the right to restrict the processing of your data in certain circumstances.
• Right to Data Portability: You may request the transfer of your data to another data controller in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal information under certain conditions.

Legal Basis for Processing

We process your personal information for various purposes as outlined in this Privacy Policy. Our legal bases for processing may include the necessity of processing for the performance of a contract, compliance with legal obligations, protection of vital interests, consent, and legitimate interests pursued by us or third parties.

Cross-Border Data Transfers

Your personal information may be transferred and processed in countries outside of the European Economic Area (EEA), including the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Protection Officer

For questions, concerns, or requests related to your rights under GDPR, you may contact our Data Protection Officer at [DPO email/phone].

Complaints

If you believe that your data protection rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority.

Sensitive Information

Definition of Sensitive Information

Sensitive information, also known as special category data in some jurisdictions, includes data that is particularly sensitive and deserving of additional protection. This may include, but is not limited to, information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, and health information.

Collection and Use of Sensitive Information

We may collect sensitive information in certain circumstances, such as when arranging accommodations or services related to your health, dietary preferences, or special requirements. We will only collect and process sensitive information with your explicit consent or when necessary to provide the services you request. We will inform you of the purpose of collecting such data and seek your consent where required.

Protection of Sensitive Information

We take special care to protect sensitive information and adhere to stricter security measures for such data. Access to sensitive information is limited to authorized personnel, and additional safeguards are in place to prevent unauthorized access, disclosure, or use.

Retention of Sensitive Information

We retain sensitive information only for as long as necessary to fulfill the purposes for which it was collected and in compliance with applicable laws. Once the retention period expires, we take steps to securely delete or anonymize this data.

Your Consent

By providing us with sensitive information, you consent to its collection, use, and protection in accordance with this Privacy Policy.

Your Rights

You have the right to withdraw your consent at any time. If you wish to do so or have questions about the processing of sensitive information, please contact us.

Updates to This Privacy Policy

We may update and modify this Privacy Policy to reflect changes in our practices, services, or legal requirements. When we make significant changes to this policy, It is not necessary that we will notify you by posting a prominent notice on our website or by sending you an email to the address you provided. It is the customer’s responsibility to review this policy periodically to stay informed about how we are protecting your data. The “Last Updated” date at the top of this policy indicates the most recent revision. We recommend that you check this date each time you visit our website to ensure you are aware of any changes. By continuing to use our services after we have posted an updated privacy policy, you agree to the terms and practices described in the revised policy. If you have questions or concerns about the changes to this privacy policy, please contact us.